Access to and use of our services are strictly reserved for individuals who have reached the age of eighteen (18+). We consider the protection of minors an absolute duty. We carry out rigorous identity and age checks during registration. Any account belonging to a minor will be immediately closed and any funds retained or managed according to current Italian regulations.
Our approach is based on clear principles: activity on the platform should be seen exclusively as a form of entertainment and not as a means to solve financial problems or generate income. We invite all users to maintain a healthy balance, not to spend money intended for essential needs, and not to attempt to recover any losses compulsively.
To help you maintain control of your experience, we have developed and integrated a series of self-management tools directly into your profile.
You can set a maximum amount of money that can be deposited into your account on a daily, weekly, or monthly basis. Once this limit is reached, the system will automatically block further deposits until the selected period expires.
To avoid unforeseen financial impacts, you have the option to set a maximum loss limit within a specific timeframe. Once the set threshold is reached, you will not be able to make further transactions that could increase losses for that period.
We offer the ability to limit the time spent on the platform. You can set time reminders ("reality checks") that will appear on your screen to notify you how long you have been logged in, helping you make informed decisions about your breaks.
If you feel the need to step away temporarily, you can activate a short-term suspension of your account (from 24 hours to several weeks). During this period, access will be denied to you.
In cases where entertainment turns into a problem, we offer the tool of definitive or long-term self-exclusion. By activating this option, your profile will be blocked, you will be removed from our marketing lists, and you will not be able to reopen the account until the agreed term expires, or permanently. For assistance with closure, you can contact [email protected].
It is important to be aware of the signs that indicate a loss of control. We invite you to reflect on these questions:
Are you neglecting work, study, or family to use the platform?
Do you feel anxious, irritable, or depressed when you cannot access it?
Are you lying to acquaintances about the time or money spent?
Have you incurred debts or sold assets to finance your activity on the platform?
If the answer to one or more of these questions is affirmative, we recommend that you take immediate measures to protect your well-being.
You are not alone. If you feel you cannot manage the situation on your own, we strongly encourage you to seek professional support. There are numerous independent organizations, psychologists, and specialized support groups in Italy that offer free and confidential counseling to help people overcome addiction-related difficulties.
If you share your computer or mobile device with individuals under 18 years of age, we ask you to take precautionary measures to prevent them from accessing the platform. We recommend using parental filtering software that restricts browsing to certain sites. We also advise against saving passwords and always logging out at the end of your session.
Our team is trained to recognize abnormal behavior patterns or signs of distress. While we cannot guarantee infallible monitoring of every single user, we are committed to intervening proactively if we identify at-risk situations, offering information on available protection tools.
This Responsible Gambling Policy is regularly reviewed to ensure our protection standards remain high and comply with industry best practices. Changes will be posted on this page.